Returns & Exchanges
At Dress 2 Party, we want you to feel confident and glamorous in your purchase, which is why we offer a straightforward 14-day return policy for all unworn items with original tags attached. Please note that for hygiene and safety reasons, certain items like earrings and custom-altered gowns are final sale.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Gown
Carefully place the unworn dress back into its original packaging, ensuring all designer tags and security seals remain intact and untampered with.
- 3.Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location, keeping a copy of your tracking receipt for reference.
- 4.Receive Your Refund
Once our quality control team inspects the garment, your refund will be processed back to your original payment method within 5 to 7 business days.
